Super Admin
Upon the initiation of your organization’s account, a user account with Super Admin privileges will be provided. This account is assigned all possible roles within the Web Portal, granting it comprehensive access to all menus, workflows, and features.
Program Manager
Role Overview: Program Managers oversee their organization’s internal use of the Vivalink Web Portal.
Key Responsibilities:
- User & Study Management: Program Managers can access the User Management and Studies Management menu items, allowing them to assign roles, create user accounts, and define Monitoring Protocols.
- Protocol Creation: They develop protocols via the Monitoring Protocol tab, specifying which data is of interest and setting up notification rules for critical events.
- ECG Analysis Configuration: Program Managers can configure the ECG analysis parameters in the Settings tab to tailor the system to the organization's needs.
- Audit and Review: Through the History menu, they can review the history of all activities performed within the Web Portal, maintaining oversight of system use.
- Site Management: If multiple sites are enabled, Program Managers can create and assign users to different sites using the Sites menu, streamlining large-scale operations management.
Admin
Role Overview: Admins are responsible for setting up new patients/participants and devices within the system.
Key Responsibilities:
- Device Management: Admins access the Device Management tab to manage devices, including setup and assignment.
- Patient Management: Admins use the Patient Management tab to create new Patient Profiles manually, assign devices, and update demographic information not collected via the mobile application.
Technician
Role Overview: Technicians focus on real-time and historical patient/participant data monitoring, playing a crucial role in ongoing analysis and overreading of collected data.
Key Responsibilities:
- Data Monitoring: Technicians utilize the Data Analytics tab to monitor real-time data and review historical data in the Multi Vitals view, ensuring continuous and accurate data collection.
- ECG Review: They perform ECG overread to assess detected events and edit or annotate the detections.
- Notifications and Annotations: Technicians receive notifications via the dashboard, email, or SMS and can leave annotations for the patient/participant's physician, facilitating communication and decision-making.
- Report Generation: Technicians may use the Report Archive tab to generate reports, although physicians often perform this task.
Researcher
Role Overview: Researchers perform many of the same tasks as Technicians but work with anonymized data, seeing subject IDs instead of names and dates of birth.
Key Responsibilities:
- ECG Review: They perform ECG overread to assess detected events and edit or annotate the detections.
- Researchers access the Studies and Data Analytics tabs to conduct analysis, ensuring data integrity while working with anonymized data.
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For enhanced privacy, if you wish to limit access to personal data such as names and dates of birth for a particular user, you can assign the user a Researcher role. Researchers will only see the patient's subject ID and have access to view events and the full disclosure view without visibility into personal identifiers like name or date of birth.
Physician
Role Overview: Physicians play a critical role in interpreting and reporting data, focusing on clinical decision-making and patient care.
Key Responsibilities:
- Data Review: Physicians review detected events within the Web Portal, using the full disclosure view or Page View to examine the ECG waveform in detail.
- Notifications and Annotations: They review annotations created by Technicians and respond as necessary, ensuring that critical findings are addressed.
- Report Creation: Physicians generate comprehensive reports summarizing findings through the Report Archive.
- Notification Management: Physicians typically rely on technicians to review data and use the annotation feature to flag critical issues that need their attention.
Clinical Trial Coordinator (Optional)
Role Overview: Clinical Trial Coordinators manage logistics and data quality for study participants and supplies, ensuring the smooth operation of clinical trials within the Vivalink Web Portal.
Key Responsibilities:
- Order Management: Coordinators access the Order Management tab to place kit orders as needed, ensuring supplies are available for continuous monitoring at the study site.
- Data Monitoring: Coordinators monitor participant compliance through the Data Analytics tab, specifically the Subject Compliance Dashboard, to ensure data quality and adherence to study protocols.