Updating User Information
To update an existing user’s information, navigate to the User Management section. Filter the list by the User Role assigned to that user, and then click on their name from the displayed list.
- Reset Password: Within the user’s profile, you can modify their details, including resetting their password. This ensures the user maintains secure access to the system.
- Make Inactive: If a user no longer supports the study or has left the organization, you can mark them as inactive. This action prevents further access to the system while preserving their account history for audit purposes.
- Edit Basic Information: You can edit a user's basic information in their profile, including First Name, Last Name, Phone Number, Role, and Site. Click the "Save" button to apply your changes.
Make Active: Should a user rejoin the organization, you can easily reactivate their account by toggling their “Active” status. This reinstates their access to the system, allowing them to resume their role without creating a new account.